Reference

Terms and Conditions That Govern Your Account

These Terms and Conditions form the full agreement between you and masterstakes. Before you open an account, fund it through PayPal, Venmo, or Play+, or place any wager, you agree to everything set out here — so read through the sections that apply to…

Account eligibility rulesPayment and withdrawal termsState-law access requirementsAccount suspension policyDispute resolution process
masterstakes Terms and Conditions That Govern Your Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

Data Handling

Personal data collected at registration — name, address, payment method details — is held in line with our Privacy Policy and used only for account verification and payment processing.

Cookie Policy

We use session and analytics cookies to maintain your login state and understand how pages are used. You can adjust cookie preferences through the settings link in the footer.

Account Security

Your account is protected with SSL encryption and a one-time passcode sent to your registered email or phone number each time you log in from an unrecognized device.

Requesting Changes

To update account details, close your account, or request a copy of the data we hold, contact support through live chat or email with your account ID and the specific change needed.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to ask about a specific clause, a payment hold, or an account eligibility question in real time.
Email Support Send a written question to our support address for anything that needs a documented response — account disputes, withdrawal holds, or terms clarification requests.
Account Help Center The Help Center inside your account settings walks through common terms questions, including how identity verification works and how to request account changes.

Common Questions About These Terms

These terms apply to every person who opens an account with masterstakes. They cover account use, deposits, withdrawals, and eligibility — regardless of which state you access from.

Yes. Access depends entirely on your state's laws regarding online gaming. You are responsible for confirming eligibility in your state before funding an account or placing any wager.

Each payment method is subject to the transaction limits and verification requirements set out in the payment section of these terms. Withdrawals via Venmo or PayPal require completed identity verification first.

We will notify you of any suspension and the reason for it. Any remaining balance is reviewed per our account closure procedure. You may contact support to dispute a suspension decision.

The revision date at the bottom of this page changes whenever terms are updated. Continuing to use your account after a posted update means you accept the revised terms as written.

Contact support via live chat or email, include your account ID, and state your request clearly. Data requests and account closures are processed in line with our Privacy Policy and these terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.